How we collect, use and protect information.

Effective date: August 19, 2026

This Privacy Policy applies to 3C Financial Group Inc., doing business as 3C Mortgage Group ("3C," "we," "us," or "our"), Company NMLS #1813428, located at 3701 Lone Tree Way, Suite 4B, Antioch, CA 94509.

Information we collect

We may collect information you provide through our website, forms, telephone calls, email, text messages, secure loan application, and other direct interactions. This may include your name, email address, telephone number, property or financing interests, appointment details, and information needed to respond to an inquiry or support a mortgage transaction. Do not send Social Security numbers, dates of birth, account numbers, or loan documents through a general website inquiry form.

How we use information

We use information to respond to inquiries, schedule and manage appointments, provide requested mortgage brokerage services, communicate regarding an application or transaction, maintain records, comply with legal obligations, protect our business and customers, and, only where consent has been provided, send marketing communications.

SMS privacy and non-sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use service providers that help us deliver communications, operate our systems, or provide customer support. Those providers may process information only to perform services for us and are not permitted to use SMS opt-in data or consent for their own marketing.

SMS choices

Consent to receive marketing or non-marketing text messages is optional and is not a condition of purchasing any product or service. You may reply STOP to opt out of text messages or HELP for assistance. Message and data rates may apply.

Information disclosure

We may disclose information to service providers supporting our operations, to lenders or transaction participants when necessary to provide services you request, when required by law, or to protect rights and safety. We do not sell SMS opt-in data or consent.

Security and retention

We use reasonable administrative, technical, and organizational safeguards. No system is completely secure. We retain information only as reasonably necessary for the purposes described and applicable legal and regulatory requirements.

Your choices and contact

Policy updates

We may update this policy from time to time. The effective date above identifies the latest version.